You’ve spent hours with ChatGPT.
Pure magic.
Pure potential.
Now - let’s get serious.
LET AI OPS Boost your bottom line*.
Starting now.
What are AI OPS?
AI Ops are digital workers who never clock out.
They’re your specialized workforce. They handle the tasks that drain your time and budget. They work 24/7 – no breaks, no mistakes, no drama.
Every job they do makes or saves you money. Sometimes both.
They’re fast, friendly and hyper-skilled at crucial business tasks. And they’re always ready to do more.
Others mass-produce tools.
We create PROFITABLE solutions.
Purpose-built Ops for growing business
Direct access to the team that builds your agents
Expert AI engineering — zero hallucination, every time
Unlimited access — no usage caps
Ops that work together seamlessly
Content that sounds and feels human — not AI slop
Personalized service and boutique approach to AI. Handcrafted and proven.
THE PEBBLEWORKS DIFFERENCE
Pebbleworks AI Ops
impact your business in 3 ways:
save
Reduce costs. Stay visible. Free your time.
THEA — Your intelligent chat op that engages visitors 24/7, answering questions instantly and accurately while capturing valuable lead info. Once she gathers prospect details, she seamlessly passes them to MAX.
LEO — Your product and service oracle who answers every customer question in under 5 seconds. No more "I'll get back to you." LEO knows your offerings inside and out, on-demand.
LEON — takes JAKE’s research and your own data, and crafts stunning Powerpoint decks. In under 2 minutes.
sell
Share insight. Drive demand.
JAKE — Creates professional thought leadership reports on any topic you need. Market analysis, industry trends, competitive insights – all white-labeled and ready to share instantly. Position yourself as the expert your clients trust.
MAX — takes THEA's captured leads and delivers comprehensive intelligence in under three minutes — then texts you directly when the research is complete. Leads enriched at a depth you’ve never seen before.
ZOE — Writes social content in your exact voice, optimized for any platform. LinkedIn articles and campaigns, Twitter threads, Facebook posts – she keeps your brand visible and your pipeline full with engaging content created in seconds.
DARA (beta) — Researches and reports the deepest, most insightful intelligence on your competition you’ve ever seen.
MARCUS (beta) — Applies state-of-the-art strategic consulting techniques to revenue generation. Transforms brainstorms to sound, rigorously-vetted new product lines.
simplify
Know every customer. Know every answer. Stay ready, always.
EMMA — Your spreadsheet analysis, optimization, and persuasion op. EMMA diagnoses broken Excel files, streamlines models, and frames your data as a winning business case—fast, clear, and executive-ready.
PRIA — Your phone-based CRM op. Call to check client details or dictate meeting notes. No typing, no apps—just talk and PRIA updates everything.
MIRA — Your constituents’ questions answered. MIRA speaks fluent municipal code, so you don’t have to. Spend less time being a human Google for your constituents, and more time running the town.
Here’s how our AI ops
boost your numbers. On Day 1.
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A landscaping company's website visitor browses at 11 PM, asks about commercial snow removal pricing. THEA captures their name, phone, email and location - discovering they're in the business district.
In 3 minutes, MAX has used that basic info to research the lead: they're a property manager for three shopping centers in that area. The owner walks into his first coffee meeting with a complete dossier and closes a $40K winter contract.
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A financial advisor needs to stand out in a crowded market. JAKE produces an expert, 10-page report on "2025 Tax Strategy Changes for Small Business Owners" in 5 minutes — 100% accurate, and fully sourced.
JAKE also teams up with ZOE to produce a multi-step LinkedIn campaign, based on the research report, and branded for the financial advisor.
The advisor shares it with prospects, gets featured in two local publications, and books six new client meetings. Total time invested: 2 minutes to brief JAKE. -
A busy consultant struggles to maintain social media presence. ZOE carefully crafts three LinkedIn posts, two Twitter threads, and a Facebook update weekly - all in the consultant's exact tone and expertise area — even citing external URLs when it makes sense.
Engagement jumps 300%, leading to two speaking opportunities and a $25K project, while the consultant spends zero time on social media.
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A real estate agent is stuck in a delayed flight when a client calls asking about the Johnson property closing. Instead of scrambling through emails on his phone, he calls PRIA: "What's the latest on the Johnson deal?"
She instantly recaps the inspection results, loan approval status, and attorney feedback. Then he says, "Add a note that I'll call the title company first thing Monday about the survey issue." Done.
The client feels informed and prioritized, the agent stays organized, and no details fall through the cracks.
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An insurance agent's receptionist fields a complex question about commercial liability coverage during a busy afternoon. Instead of putting the caller on hold, she asks LEO and instantly provides detailed, accurate information.
The impressed caller schedules a meeting that afternoon, resulting in a $15K annual policy.
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A marketing agency owner wants to expand but isn't sure what services to add. She asks MARCUS: "What opportunities am I missing in my market?"
MARCUS analyzes local competitor gaps and discovers most agencies aren't offering video marketing to small manufacturers.
"Interesting," she says, "but is there real demand?" MARCUS maps out the competitive landscape and revenue potential, then asks: "Want me to build a launch strategy and pricing model?"
She agrees. MARCUS delivers a full go-to-market plan including client acquisition tactics. She launches the new video service, lands three manufacturing clients in the first month, and adds $18K in monthly recurring revenue.
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A small manufacturer's quarterly budget model is a mess - formulas are broken, data doesn't add up, and the numbers tell no coherent story. And, of course, it’s right before a board meeting.
EMMA analyzes the spreadsheet, prioritizes the key errors, and creates a roadmap for fixing the issues — all in a few seconds. Then she transforms the raw data into a compelling business case that clearly demonstrates why they need that new equipment purchase.
What was once a confusing 11-tab nightmare becomes a persuasive argument that practically sells itself. The board approves the $180K investment on the spot.
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A resident calls town hall asking "Can I build a deck without a permit?" MIRA answers directly, instantly explaining the 120-square-foot rule, setback requirements, and inspection process.
The resident gets clear, accurate information in 30 seconds. Meanwhile, the town clerk never gets interrupted - she's focused on budget planning and community improvement projects instead of answering the same zoning questions 47 times a day.
Citizens get better service, staff gets their time back.
And here they are.
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THEA
Elite Customer Chat Op
The only chatbot that won't embarrass you.
THEA knows your business inside out and never invents answers. She charms visitors, collects their information naturally, then seamlessly connects to MAX for instant lead research.
While other chat agents struggle with basic Q&A, THEA handles complex conversations like a pro. -
MAX
Leads Intelligence Op
Three minutes to know everything.
MAX digs up comprehensive background on every inbound lead – professional details, skills and talents, personal milestones, recent events, potential pain points. He works with THEA or flies solo.
When MAX is done, your phone buzzes with a full report. No more walking into prospect calls blind. -
JAKE
Thought Leadership Op
Create world-class thought leadership.
Give JAKE a topic, and other key instructions, and he’ll deliver a rigorously-sourced report that looks like it took weeks to research. Industry analysis, trends, insights – all white-labeled for you.Then, he’ll turn it into a multi-stage LinkedIn campaign, just for good measure.
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ZOE
Social Media Op
Stop staring at blank screens.
ZOE writes posts that actually sound like you wrote them. Pick your platform, describe your message, choose your tone – done. ZOE handles everything from Insta hot takes to Twitter CTAs.Stay visible and compelling.
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EMMA
Spreadsheet Rx Op
EMMA fixes broken spreadsheets, optimizes them for speed and clarity, and acts as a Business Case Strategist—turning complex models into clear, persuasive arguments that win decisions.
The result: spreadsheets that work flawlessly and speak with influence.
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LEON
Powerpoint Op
LEON takes ZOE’s social output, and JAKE’s research, and creates gorgeous Powerpoint presentations.
All in your voice, all with your brand, all for your audience.
Never dread making a Powerpoint again. -
LEO
Product / Service Op
A customer asks your representative:
“What tax breaks do I get for installing solar power?”
“Which insurance policy gives me the most cost-effective coverage?”LEO answers every question in 5 seconds. Customer service just turned a page.
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MIRA
Town Crier Op
Your residents' questions, answered.
MIRA speaks fluent municipal code, so you don’t have to repeat yourself 47 times a day.
Spend less time being a human Google for your constituents, and more time running the town.
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PRIA
Phone CRM Op
Driving to a meeting? Stuck at the airport?
Call to check client details or dictate meeting notes. Deal history, next steps, conversation recaps—all accessible by voice. No typing, no apps—just talk and PRIA updates everything.
Backed up and secure.
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DARA (FALL 2025)
Competition Op
A new competitor is showing up every time you bid on a project.
DARA will analyze them, report back to you, and create a competitive battle plan. Everything you need to win the business.
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MARCUS (Fall 2025)
New Revenue Op
Got a product idea? Market opportunity?MARCUS stress-tests concepts and spots opportunities your competition will miss.
Serious strategic thinking. Full-time.
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No name yet.
Our ops don't cover your use case?
We're always building.
Tell us what would transform your business.
We SPEAK CRM.
Pebbleworks AI Ops can talk to all of the leading CRM platforms.
So you’re always synced up and instantly updated.
How does it work?
// chat with us
Call, email, meet in person – whatever works for you. We become your dedicated AI team, not another vendor. Real conversations with people who'll know your business.
// configure
Customize your op team, and school them on your business.
// BOOST
Unlimited access to all your ops. As your business evolves, so do they. Think of us as your AI department, not your AI subscription.
Who we are
Pebbleworks builds AI Ops that get the job done.
We're the team behind Pegasus Internet, crafting digital solutions since 1995. While others chase trends and scale, we choose relationships over transactions.
Three decades have taught us that the best technology serves specific people, not generic markets. That's why Pebbleworks is deliberately boutique – we optimize for your success, not our efficiency.
Why boutique? Your calls get answered by people who know your business. Agent customizations happen in days, not quarters. Unlimited usage because we're partners, not vendors.
It’s high-end AI, delivered person-to-person.
AI Consulting
When you need more than tools – you need a strategic AI partner.
Three focused strategy sessions monthly with senior advisors with deep understanding of AI and technology. Transformation roadmapping, strategic guidance, and 30 years of digital innovation applied to your opportunities.
Strategic consulting includes:
Three strategic calls per month
Direct access to senior partners (no junior consultants)
AI strategy development tailored to your business
Digital transformation roadmapping
Available standalone or alongside your agents
Flexible engagement terms. Expertise when you need it.
FAQs
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Pebbleworks is an AI boutique, located just north of New York City. We create handcrafted AI Ops (operatives) that work as specialized digital employees for growing businesses.
We help companies transition from experimenting with ChatGPT to deploying systematic AI solutions that deliver measurable results.
Our ops handle lead generation, customer engagement, content creation, business intelligence, and more – working 24/7 with no breaks, mistakes, or drama.
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While others mass-produce generic tools, we create practical solutions tailored to your business.
Our Ops are custom-trained for specific tasks, deliver zero hallucinations, and work together in intelligent workflows. You get unlimited access with no usage limits, lightning-fast performance, and content that never sounds like AI.
Most importantly, we focus on the "experimentation-to-implementation gap" – helping businesses move from ChatGPT curiosity to systematic business results.
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SAVE (Reduce costs, stay visible, free your time):
THEA – 24/7 customer chat op that engages web visitors, captures leads, and never embarrasses you with wrong answers
MAX – Lead intelligence op that researches prospects in under 3 minutes and texts you complete reports
SELL (Earn trust, share insight, drive demand):
JAKE – Creates professional thought leadership reports on any topic in under 5 minutes, all white-labeled for you. Also creates multi-part LinkedIn campaigns.
ZOE – Writes social media content in your exact voice for any platform, keeping your brand visible
SIMPLIFY (Know every customer, know every answer, stay ready always):
PRIA – Phone-based CRM you can call to check client details or dictate meeting notes – no typing required
LEO – Product and service op that answers every customer question in under 5 seconds
EMMA – Spreadsheet optimization expert that fixes broken Excel files and turns data into persuasive business cases
MIRA – Municipal code specialist for local government (answers resident questions about zoning, permits, services)
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Complete system setup takes under 10 minutes. Registration takes 5 minutes, agent customization via document upload completes in 90 seconds, and all Ops are immediately available. For web-based agents, we provide simple embed code. PRIA operates through a dedicated phone system.
After setup, we provide a 45-minute onboarding session with your team to ensure everyone knows how to use the Ops effectively and get the most value from your AI workforce. This guided training gets your staff comfortable with each Op’s capabilities and best practices for integration into your daily workflows.
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Pebbleworks is extremely cost-effective for the power and capabilities you receive. For unlimited access to your entire AI Op workforce, we bill on a quarterly basis with no usage limits and no feature restrictions – just unlimited access to specialized digital employees that work 24/7.
We offer discounts for annual payments and volume licenses. Strategic consulting services are available as an add-on with a monthly retainer for up to three strategic sessions with senior advisors.
Contact us for specific pricing details tailored to your business size and needs.
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Yes, we offer annual upfront payment options that provide cost savings compared to quarterly billing. Contact us for specific annual pricing details.
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We focus on growing small-to-medium businesses with 10-80 employees and $2M-15M annual revenue. Our sweet spot includes professional services, insurance brokerages, consulting firms, and local government – businesses that have outgrown basic tools but lack resources for enterprise-level solutions.
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Our Ops are designed for intelligent workflows, not isolated tasks. For example: THEA captures leads from your website, seamlessly passes them to MAX for comprehensive research, then MAX texts you a complete intelligence report. JAKE creates thought leadership content that ZOE can instantly turn into LinkedIn campaigns in your voice and branding.
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No. Our Ops specialize in human tone and perspective, producing some of the best communication you've ever seen regardless of who created it. ZOE writes posts that actually sound like you wrote them, and JAKE's reports look like they took weeks to research when they're completed in under 5 minutes.
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Our custom-trained Ops deliver rock-solid business results with zero hallucination. THEA never invents answers – she knows your business inside out and only provides accurate information. LEO answers customer questions with complete accuracy every time. We use rigorous testing before deployment and continuous performance monitoring.
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Yes. If you need an Op modified or new features built, and it makes good business sense, we'll build it. Your success drives our development, not corporate roadmaps. We're always building new Ops – tell us what would transform your business.
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You get personal service. Your calls are answered by people who know your business. We're your dedicated AI team, not another vendor. Ops customizations happen in days, not quarters, because we optimize for your success.
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If you've spent hours with ChatGPT and seen its potential but struggle to make AI work systematically for your business, you're our ideal client.
Our Ops handle the tasks that drain your time and budget – customer support, lead qualification, content creation, and data management. We focus on businesses ready to move beyond AI experimentation to measurable results.
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Data security is fundamental to everything we do. We maintain enterprise-grade protection through multiple layers of security controls and industry-leading practices.
Encryption Standards: All client data is protected with 256-bit encryption both in transit and at rest. Our data storage and vectorization partners use 256-bit SSL/TLS encryption for all data transmission and 256-bit AES encryption for stored data. This ensures your business information is protected with the same encryption standards used by major financial institutions.
Industry Certifications: Our infrastructure partners maintain ISO/IEC 27001 certification and SOC 2 Type II compliance, demonstrating adherence to the highest international standards for information security management and data protection controls.
Regulatory Compliance: We support comprehensive compliance frameworks including GDPR, CCPA/CPRA, HIPAA, and other data protection regulations. Data Processing Addendums are available for businesses with specific compliance requirements.
Infrastructure Security: All data is housed in certified data centers with 24/7 security monitoring, redundant power systems, strict physical access controls, and automatic fire detection and suppression systems. Our partners conduct daily automated security scans, weekly dependency reviews, and monthly endpoint security assessments.
Access Controls: We implement role-based access controls with granular permissions, ensuring each system component has only the minimum access needed for its function.
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More and more all the time.
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Our Ops deliver systematic business results from day one.
THEA captures leads 24/7 that you would otherwise miss. MAX eliminates walking into prospect calls blind. JAKE positions you as the expert your clients trust. LEO eliminates "I'll get back to you" responses. The combined effect is measurable ROI through cost savings, increased sales, and simplified operations.
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Pebbleworks is built by the team behind Pegasus Internet, competIQ and Piiq, crafting digital solutions since 1995. We bring 30 years of digital innovation experience to create practical AI solutions. We're deliberately boutique – we optimize for your success, not our efficiency.
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Yes. Our Strategic Partnership Program provides three focused strategy sessions monthly with senior advisors who understand AI and technology. We bring deep technical knowledge to your industry challenges through transformation roadmapping, strategic guidance, and digital innovation applied to your growth opportunities. This is available standalone or alongside your Ops.
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As your business evolves, so do your Ops. We provide unlimited access that scales with you, and we're always developing new capabilities. Think of us as your AI department, not your AI subscription. Our boutique approach means we grow with you as a strategic partner.
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Yes, we offer a 7-day free trial so you can experience how our Ops work in your actual business environment. We also provide 30-minute live demonstrations where we show exactly how our Ops fit your specific business challenges. No generic demos or sales theater – just solutions tailored to you. Contact us to book an intro call and get started with your trial.
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Contact us to schedule a consultation. We'll discuss your specific business challenges and show you exactly how our AI Ops can deliver results.
You can reach us at info@pebbleworks.ai or +1 (347) 973-8783. We're based in Pelham, NY (next to New York City) and work with businesses worldwide.
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You've experienced AI's potential through ChatGPT, but there's a massive gap between experimentation and systematic business integration.
Here's why Pebbleworks delivers what DIY AI cannot:
Professional-Grade AI Architecture: We don't use ChatGPT or consumer AI tools. Our Ops are built on enterprise-grade AI infrastructure specifically designed for business reliability and performance.
Instant Professional Implementation: Our Ops work immediately without prompt engineering, training, or technical setup. No more wasting hours crafting the perfect prompt or getting inconsistent results.
Task-Specific Expertise: Instead of a general-purpose tool with mass-targeted abilities, you get specialized agents trained for specific business functions. THEA never invents answers about your business, LEO knows your products inside-out, MAX delivers consistent prospect research every time.
Integrated Workflows: Our Ops work together automatically. Consumer AI tools can't seamlessly pass leads from capture to research to content creation. Our Ops can.
Zero Maintenance: No prompt tweaking, no model updates breaking your workflows, no training staff on new AI techniques. Your agents just work, consistently, while you focus on running your business.
Reliable Business Results: Generic LLMs give you different answers every time. Our agents deliver consistent, professional output that you can depend on for customer-facing communications and business decisions.
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Generic AI can be unreliable, which is exactly why we built specialized agents. Here's the difference:
Generic AI Problems: The ubiquitous LLMs can hallucinate facts, give inconsistent answers, and require constant supervision. They're designed for general conversation, not business reliability.
Our Solution: Task-specific training eliminates hallucinations. THEA never invents information about your business because she's trained specifically on your data. LEO answers product questions accurately because he's built around your exact offerings. We achieve near-zero hallucination through specialized design, and rigorous execution.
Proven Performance: Our Ops undergo rigorous testing before deployment, continuous performance monitoring, and regular accuracy validation. When LEO says your product has a specific feature, it does. When MAX provides prospect research, it's verified and accurate.
Business-Critical Reliability: You can confidently put our agents in front of customers and prospects because they're built for business reliability, not experimental conversation.
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Many AI implementations fail — for predictable reasons that we specifically designed Pebbleworks to avoid.
Why Most AI Fails:
Companies try to force generic tools into specific business processes
Implementation requires technical expertise most businesses lack
No clear ROI measurement or business integration strategy
Tools require constant management and produce inconsistent results
Why Pebbleworks Works:
Turnkey Solutions: Our Ops are designed for immediate business value, not open-ended projects
Proven Business Focus: We built Ops around actual business tasks that cost you money and time
30 Years of Experience: We've been delivering digital business solutions since 1995 – we understand what works in real businesses
Measurable Results: Our agents handle targeted tasks. You can see exactly how many leads THEA captures, how much time MAX saves on prospect research, how LEO eliminates "I'll get back to you" responses
The Implementation Problem Solved: While others struggle with the "experimentation-to-implementation gap," we deliver working business AI in under 10 minutes. No technical expertise required, no complex integration, no hoping it works – just immediate business results.
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We're always building new Ops based on business needs. If our current Ops don't cover your use case, tell us what would transform your business. We create bespoke AI Ops for specific business requirements and are continuously expanding our capabilities based on market demand.
Stop experimenting.
Start winning.
One conversation to see exactly how handcrafted AI Ops fit your specific business challenges.
No generic demos. No sales theater. Just solutions tailored to you.
Personal service. Unlimited access. Real results.